My Professional Experience
(the long-winded version)
I began my career working for Lockheed Martin writing SAP software training manuals, and then moved to HR where I wrote departmental policies, management procedures, documents published on the corporate website, and an employee newsletter. I then worked for a financial services firm with 7 sister companies where I was responsible for executive-to-all-staff correspondence; company website content; intranet and benefit-provider hosted websites; e-training; press releases; benefit summaries & instructions; company culture promotion; staff newsletter; policy & procedure and business-line training manuals; and signage. There. I developed my love for community service by leading Resurgent’s corporate social responsibility efforts.
My path then took a non-profit route for four years as I worked for a children’s home, and next, an agency providing services in crisis assistance (financial & food), homelessness, and job readiness. My job at both was to drive public awareness and affinity by sharing participant stories, challenges and triumphs via email marketing, social media, promotional marketing collateral, press releases, radio public service announcements (script writing and recording), media relations, and event planning.
I returned to the for-profit world and worked directly for MAU Workforce Solutions. Although stationed at BMW, I was also responsible for disseminating client and company news to 3,500+ employees at MAU’s client sites Kimberly Clark, Bridgestone, Bosch, Elanco, Contec, IFA Rotorion, and E-Z-GO. I also produced monthly enewsletters and communication campaigns at multiple sites, and an annual employee handbook, policies & procedures, and a new hire orientation presentation for BMW’s contingent workforce.
Before becoming an independent contractor, I served a brief stint writing Helpdesk knowledge articles for Michelin (placed by an IT recruiting firm). And before that, I represented the same firm for three and a half years as an IT Communication Specialist at GE Digital. I simultaneously planned and executed communication strategies for high-profile, multi-million-dollar software projects affecting tens of thousands of users in Power and Renewable Energy businesses. My deliverables included call-to-action, instructional and awareness emails; websites (design and content management); software articles; newsletters; ghost written leadership correspondence; posters and TV monitors; and business- and project-focused videos. I worked across the globe and organizational hierarchy to produce timely, easy to comprehend messages. In addition, I coordinated and chronicled (photograph/video and compelling articles) monthly United Way service projects.